Prices include VAT 24%
Support for choosing a bike and accessories — €0
Service fee — €48
When Vapaus orders a bike online on your behalf.
Delivery fees from online stores — Depends on the online store
Bike assembly fee — Partner shop determines the assembly fee case by case
Maintenance budget— €0 - 20 / month
Extended warranty — Calculated based on length
Cancellation coverage — €80
Handling fee — €36
When a bike is redeemed during an ongoing lease
Insurance deductible — €240
Return fee— €260
Delay in returning the bike— €50 each beginning week
Return of bike (in poor condition) — A bike mechanic will asess the bike when returned
Our customer service is here to help if you have a question or need help picking the right bike for you. Online orders are made in the Vapaus app.
Live Chat Mon-Fri 10:00 - 16:00
Email: bikes@vapaus.io
Our website's tireless Pupu-Botti serves evenings and weekends.